Terms of service

TERMS OF SERVICE

Last updated: September 3, 2026

These Terms of Service govern your use of the Audira website and your purchase of products from Audira.

By accessing our website or placing an order with Audira, you agree to these Terms of Service.

GENERAL CONDITIONS

You agree to provide accurate, complete, and current information when placing an order with Audira.

You must not use our website or products for any unlawful purpose.

We reserve the right to refuse or cancel an order where permitted by applicable law, including orders involving suspected fraud, unauthorized transactions, pricing errors, or product availability issues.

PRODUCT INFORMATION

We make reasonable efforts to ensure that product descriptions, photographs, pricing, and other information displayed on our website are accurate.

However, product colors, appearance, packaging, dimensions, and other characteristics may vary slightly from photographs or descriptions displayed online.

We reserve the right to correct errors, inaccuracies, or omissions and to update product information at any time.

PRICING

All prices displayed on the Audira website are subject to change without notice.

We reserve the right to correct pricing errors and, where permitted by law, cancel orders placed at an incorrect price.

ORDERS

After placing an order, you will receive an order confirmation.

An order confirmation confirms that we have received your order but does not necessarily mean that the order has been accepted or shipped.

Audira reserves the right to cancel or refuse an order where permitted by applicable law.

If we cancel an order after payment has been received, the amount paid for the cancelled order will be refunded to the original payment method.

SHIPPING

Shipping and delivery estimates are described in our Shipping Policy.

Delivery times are estimates and may be affected by carrier delays, customs processing, weather, holidays, incorrect addresses, or other circumstances outside our reasonable control.

THIRD-PARTY FULFILLMENT

Some Audira products may be fulfilled and shipped by third-party fulfillment partners or suppliers on our behalf.

Products may therefore be shipped directly from a fulfillment facility or supplier located outside the United States.

PRODUCT USE

Our products should be used only as described in the product instructions and according to the manufacturer's directions.

You are responsible for using products appropriately and following all provided instructions, warnings, and precautions.

Audira does not provide medical advice.

Information presented on our website is provided for general informational purposes and is not intended to diagnose, treat, cure, or prevent any medical condition.

If you have questions about whether an ear-care product is appropriate for you, consult a qualified healthcare professional.

INTELLECTUAL PROPERTY

All content on the Audira website, including text, graphics, logos, photographs, product descriptions, and other materials, is owned by or licensed to Audira unless otherwise stated.

You may not reproduce, distribute, modify, or commercially exploit our website content without prior written permission from Audira.

LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Audira will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products.

Nothing in these Terms limits any rights or protections that cannot legally be limited or excluded.

CHANGES TO THESE TERMS

Audira may update these Terms of Service from time to time.

The updated version will be posted on this page with a revised "Last updated" date.

CONTACT

If you have questions about these Terms of Service, orders, products, or our policies, please contact Audira through the Contact Us page on our website.